General
We accept all major credit and debit cards including Visa, Mastercard and American Express. In addition, we also accept PayPal. Our checkout pages are protected using the latest SSL encryption for your safety and your card details are sent directly to Stripe or PayPal, so you can be sure they are processed and stored under the highest levels of security.
If you do not wish to use your credit/debit card over the internet, we provide the option to pay over the phone. Just checkout as normal (you will not be asked for your card details) and then ring on 0114 3830222 quoting your order number. Alternatively feel free to ring us during UK office hours and we can take your order over the phone.
We welcome orders from all over the world. All of our product pages and our Payment page will allow you to see an approximation of the prices in either Euros or USD. You will be charged in GBP (UK Pounds) and your card company will convert this to your local currency at a rate determined by them.
If you use PayPal they will usually show you the final price in your local currency during checkout.
When you fill out your order online using our checkout pages, your delivery charges are automatically calculated and you may be given a choice of delivery options. You will be shown the full price of your order including delivery before you commit to purchasing the items. A complete description of delivery charges is shown here.
Our returns policy complies with all current UK and European distance selling regulations. If for any reason you are not happy with your purchase, you can return it to us within 30 days of receipt for a full refund.